Hard-refresh (Ctrl+Shift+R), check you are logged in, then retry. If it persists, note the page URL and report it to your administrator with the time.
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The item belongs to another scope or a higher validation level locked it. Check you are viewing your own structure data, or ask the validating authority.
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Your entries usually survive in local drafts - reopen the form or the Drafts manager. Copy critical numbers aside, fix the shown error, and resubmit.
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Use search and filters to shrink big tables, pick smaller page sizes, avoid peak hours, and prefer stable WiFi over weak mobile data.
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Keep files under a few MB, use JPG/PNG photos and CSV/XLSX for data. On weak networks the temp-upload retries automatically.
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Sync may have updated your login identifiers. Try email, telephone and matricule variants, or ask admin to verify your account.
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The app stores ISO dates but displays per locale. Type DD/MM/YYYY. In imports, common formats and EN/FR month names auto-normalise.
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Use the AI assistant (bottom-right chat) for instant guidance, the FAQ page for topics, and your central administrator for account issues.
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Ask the AI assistant floating at the corner, or contact central support.