Your structure determines which reports you see and submit, your scope on the reporting matrix, your home page stats, and which data you can validate.
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Use the module cards on the home page, the sidebar search if available, or the AI assistant (chat button, bottom right) and ask for the page by name.
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Use plain digits without spaces or currency symbols. Totals are often auto-calculated; only fill the breakdown fields unless the total is editable.
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Either no report was submitted for that period, or existing reports are still NOT VALIDATED — some aggregates only count validated reports.
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Open the report and use Print or Download PDF. PDFs now download as files (D mode) instead of opening in the browser.
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Yes. Fill the form without connection; it saves to the offline queue and syncs automatically when you reconnect. API errors (e.g. duplicates) are shown, not queued.
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Use the AI assistant (bottom-right chat) for instant guidance, the FAQ page for topics, and your central administrator for account issues.
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Central admins: Tools menu → Data Import Center, home System Utilities, or an Import button on every list page. One dedicated page exists per module.
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Still stuck?
Ask the AI assistant floating at the corner, or contact central support.